How to measure the ROI of a Design ?

At first sight, it doesn´t seem easy to measure the ROI of a Design mission.  However, in the many missions we have carried out, we were able to note certain elements that are common to all of the projects …

In the final analysis, the objective of a Design is to define a solution that enables your company and your organisation to do its job in the best way possible.

Before these Design missions, all of the clients were experiencing difficulties with their infrastructures, and this often took the form of a phenomenon that can be described as “shadow IT”. The users, not getting the IT services they expected, would begin using solutions entirely independent of the infrastructures (since the latter simply weren´t there for them), with everyone pursuing their own individual initiatives. One example rather common to all of the organisations is Data storage …

The immediate consequence is that in the starting situation the people in charge of IT estimate the total size as a function of the visible part (on the servers), but constantly underestimate the data stored locally on the PCs or on personal supports (individual hard disks, etc.).

If a design is well-conceived and the deployment project doesn´t get in the way, all of the users will have the services they desire from the infrastructure itself. We can mention at least 2 important elements that must be present: the speed of access to the resources and the available space.  

The ROI of the Design must therefore be sought on the basis of the actual use that is made of the new infrastructures.

In all of the projects implemented, during deployment after a design phase, it is not unusual to note that the size of the real data is between 3 and 10 times greater than the initial size, which is an obvious indicator of  “shadow IT” activity. But where the ROI is even more pronounced, it means that the users are beginning to once again have confidence in the infrastructures and use them more intensively … and there the principal phenomenon is that even the most optimistic estimations of data size growth are always largely surpassed. Data are exploding at a rate never seen in the past, and the need for increased storage capacities is always felt after 1 to 1.5 years …

Isn´t the utilisation rate of the infrastructures the best ROI of a Design intended to successfully support your activities ?

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