MCG values the privacy of those who submit personal information to us. This privacy policy (the "Privacy Policy") describes how and why we collect, store and use personal data. It also provides useful information about the rights of individuals.
This Privacy Policy applies to personal data provided to us by both individuals and organisations. Personal data provided to us may be used for the purposes we describe in this Privacy Policy or for other purposes otherwise disclosed at the time of collection.
MCG owns and operates the website www.mcg.be (hereinafter the "Website").
In this document, we use the following terms:
SRL MCG (BCE/KBO 0473404243 ) is responsible for processing your personal data. You will find our contact details at the end of this document.
Here is a list of the personal data we collect and process:
Website visitor traffic data shared with Hotjar: Hotjar unique user ID, device screen resolution, device type (unique identifiers), operating system and browser type, console logs and errors, geographic location (country only), preferred language for viewing the Hotjar-enabled site, mouse events (movements, position and clicks), keystrokes (by default not collected), URL and domain of origin, pages visited, date and time of access to the site and specific events occurring on the site.
If you provide us with information about a third party, you must ensure that the third party is aware of how the data will be used and has authorised you to disclose it to us for use (this authorisation also applies to our outsourced service providers). If we need personal data from people related to you to respond to your request, we ask that you bring this document to their attention.
In most cases, we collect personal data directly from visitors to the Website.
The circumstances in which we may collect personal data about you are as follows:
We endeavour to process your personal data as appropriately as possible, limiting its use to what we deem reasonably necessary, for the following purposes and on the following legal bases:
To consent to the placement of non-essential cookies and optimise your browsing experience on our Website.
In certain circumstances, we may share your personal data with third parties. We will only do this if we are legally permitted to do so.
When you provide us with personal data, we assume that, unless you request otherwise in writing, we may disclose it when we believe it is reasonably necessary for the performance of our duties (as set out in this Privacy Policy) or when required by applicable law.
We share your personal data with our external service providers in the following areas: IT, marketing and business development.
In some circumstances, our website will provide social plug-ins from different social networks. If you choose to interact with a social network such as Facebook or Instagram (e.g. by registering an account), your activity on our site will also be accessible on that social network site. If you are logged into one of these social networks during your visit to our site or if you interact with one of the social plug-ins, the social network site may add this information to your personal profile on that network based on your privacy settings. If you wish to prevent this type of data transfer, please log out of your social network account before accessing our site, or change the privacy settings of your social network account, if possible. Please read the privacy policies of these social networks for detailed information about the collection and transfer of personal information, your rights and how you can obtain a satisfactory privacy setting.
When we transfer your personal data to foreign countries, we protect it in accordance with this Privacy Policy.
To send our newsletter, we use the Mailchimp solution. This solution belongs to the American company The Rocket Science Group LLC based in the State of Georgia in the United States. Personal data from our mailing list may be sent to servers located in the United States for processing. In no way is this data sold by Mailchimp. This transfer is governed by the Standard Contractual Clauses established by the European Commission. MailChimp may also automatically collect information about your device and your interaction with an email you receive. MailChimp uses cookies and other tracking technologies to collect some of this information. From time to time, MailChimp may obtain information about you from third party sources, such as social media platforms, and third party data providers. MailChimp's use of personal data, cookies and other tracking technologies is explained in more detail in their Cookie Statement available here. We invite you to refer to it if you wish to obtain more information.
Our website also uses Google Analytics provided by Google Inc. to help us monitor traffic on our website, which allows us to improve its performance. Google Analytics acquires user data from each visitor to the website through the use of page tags. A JavaScript page tag is inserted into the code of each page. This tag runs on each visitor's web browser, collects data and sends it to one of Google's data collection servers. Google Analytics can then generate customisable reports to track and view data such as number of users, bounce rates, average session length, sessions per channel, page views, goals achieved, etc. This transfer is governed by Standard Contractual Clauses. For more information on the Google Analytics Privacy Policy, please see here.
We have implemented appropriate security measures to prevent the loss, unauthorised use/access, modification or disclosure of your personal data. We have strict confidentiality agreements (including our data protection obligations) in place with our external service providers.
We have also developed procedures for dealing with any breach of personal data and will notify you and the relevant authorities when we are legally required to do so.
You have the following rights in relation to our use of your personal data:
You may, at any time, exercise any of the rights listed above, by contacting us via the contact details at the end of this document. In case of doubt, we may ask for a copy of your identity card, passport or any other valid document that can confirm your identity.
You may withdraw the consent you have given us to process personal data at any time. Upon notification of the withdrawal of your consent, we will cease processing the data for the purposes for which you have given us your consent, unless there is another legal basis for continuing to do so.
We limit the retention of your personal data to the period necessary to fulfil the purposes for which it was collected, including to meet legal and accounting requirements and, where applicable, to defend our interests in legal proceedings, until such proceedings have been concluded.
At the end of the applicable retention period, we will destroy your personal data, securely and in accordance with applicable laws and regulations.
We reserve the right to amend this Privacy Policy from time to time to update it, to reflect any changes in the way we process your personal data, or to introduce new legal requirements. Any changes to this Privacy Policy will be posted on this page and, where appropriate, notified to you by email.
This document was last updated in May 2022. Please check this page regularly for the latest updates.
Please direct any questions, comments or requests regarding our Privacy Policy to our Privacy Team:
SRL MCG Rue de Rodeuhaie 7 1348 - Louvain-la-Neuve (Belgium) BCE: 0473404243 B.T.W. / V.A.T. BE0473404243 E-mail: info@mcg.be Telephone: +32 10 450 995